Normal order processing may take 1-3 working days (Monday to Friday).
Working days do not include weekends. There is no weekend delivery for any mode of transport other than that day.Some items cannot be shipped the next day or the same day due to size, weight, hazardous materials and delivery address.
Standard Shipping Time: 10-20 business days
Express Shipping Time: 3-5 business days
PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.
Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
How much does shipping cost?
Free shipping on all products
How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
My order says delivered, but I don’t have it?
Some possible things that could have happened.
– They didn’t scan it correctly and it will show up the next day.
– The carrier could have left it at a neighbors house by accident or a front desk if you live in an apartment. Please check.
– If you still can’t find the order please email us GansWalkertjm@gmail.com
What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at GansWalkertjm@gmail.com. We’ll either resent a new one to you or give you a full refund.